Privacy Policy
Last updated: February 2026
Metro Agency (“we”, “our”, “us”) operates the website https://www.metroagency.in. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us through call, WhatsApp, or enquiry forms.
Information We Collect
We may collect the following types of information:
1. Personal Information
When you contact us through:
- Phone calls
- WhatsApp enquiries
- Contact forms
- Product enquiry buttons
You may voluntarily provide:
- Name
- Phone number
- Email address
- Message or enquiry details
2. Non-Personal Information
When you visit our website, we may automatically collect:
- Browser type
- Device information
- IP address
- Pages visited
- Date and time of visit
This information is collected for website performance, security, and analytics purposes.
How We Use Your Information
The information we collect is used to:
- Respond to your product or service enquiries
- Provide sales, installation, or service support
- Improve our website and services
- Communicate important updates related to your enquiry
- Maintain internal records
We do not sell, rent, or trade your personal information to third parties.
WooCommerce & Product Enquiries
Our website uses WooCommerce to display products.
Currently, we do not support online checkout or payments.
All product interactions are handled via:
- Phone calls
- WhatsApp messages
Any information shared during these interactions is used only for enquiry and support purposes.
Cookies
Our website may use cookies to:
- Improve user experience
- Understand website traffic and usage patterns
- Enable basic site functionality
You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
Third-Party Services
We may use trusted third-party tools such as:
- Google Analytics
- Hosting and security services
These third-party services have their own privacy policies, and we recommend reviewing them for more information on how they handle data.
Data Security
We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Links to Other Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those third-party sites. We encourage users to review the privacy policies of any external websites they visit.
Children’s Information
Metro Agency does not knowingly collect any personal information from children under the age of 13.
If you believe that your child has provided personal information on our website, please contact us immediately, and we will take necessary action to remove such information.
Your Consent
By using our website www.metroagency.in, you consent to this Privacy Policy and agree to its terms.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Metro Agency
Mehdipatnam, Hyderabad, Telangana, India
🌐 email: info@metroagency.in